The Sales Hacker Podcast
The Sales Hacker Podcast

Episode · 4 years ago

Friday Fundamentals EP 6: Phone Presence in Job Interviews


What’s your phone presence like? On today’s episode of Friday Fundamentals, we discuss phone presence in both sales and as a candidate in the job market. Give the impression you care. That’s the bottom line.

Hey everybody, it's Sam Jacobs. Welcome to two thousand and nineteen. If you're listening to this, it should be January eleven. I hope that it is, which is, I guess, the first full week of work in two thousand and nineteen and it's going to be a wild year. It's going to be a great year. Now, this is Friday fundamentals. I'm Sam Jacobs, your host. I am the founder of the revenue collective, where the fastest growing advocacy group for commercial executives in the world. We're live in New York, London, Denver, Toronto, Amsterdam and Boston and we're going to be expanding really dramatically over the course of two thousand and nineteen. So if you want to learn more about the revenue collective, just message me on Linkedin. Friday fundamentals is also brought to you by outreach. Outreach triples the productivity of sales teams and empowers them to drive predictable and measurable revenue growth by prioritizing the right activities and scaling customer engagement with intelligent automation. Outreach makes customer...

...facing teams more effective and improves visibility into what really drives results. Now one of the things we want to talk to you about. Coming up in March, outreaches launching a really, really exciting conference. It's called at leash, two thousand and nineteen and it's the sales engagement conference. Now, this is going to be the definitive great new sales engagement conference and it will take place March ten through twelve in San Diego. So listeners of the POD, if you're out there listening right now, you get a hundred dollars off your ticket simply by entering the Code Shpod, that is sh pod. So if you want to go to unleash and and there's a there's going to be an incredible line of a speakers. Of course I will be one of the speakers. So if you want to meet me in person, that's a possibility. Hop over to unleash dot outreach dot ioh, so that that website is unleashed dot outreach dot ioh and use the code sh pod to save a hundred dollars off your ticket. It's going to be amazing. And now Friday. Fundamentals.

What are we talking about today? Here's what we're talking about. We're talking about generally phone presence, and specifically phone presence in the course of a job interview. Now all of us are out there looking at an employment market. I think you know the unemployment rates at three point nine percent or the job was right whatever. However, the government is telling us to to sort of specify and articulate that number. But the point is a lot of companies are hiring and a lot of companies are hiring for sales positions and marketing position and I personally, when I was building an SDR team, we called it MDR, over the course of two thousand and eighteen I was doing a lot of phone interviews and so I encountered both the good and the bad of candidates out there, particularly for us Dr Positions, but really for any kind of position, and I'll tell you so. Here are some very actionable tips. But this applies to all business phone conversations. All business phone conversations will require a few things. One of the things they require is your energy and your presence.

So what that means is number of times I would call the candidate and the person would answer the phone below and you can sort of hear the the energy in my voice. Hullo, and it's really weird. It's not good when a job hiring manager or somebody company is trying to figure out if you're going to be the right person for a sales position, a sales position that's the position where you spend a good amount of your time on the phone anyway, and you answer basically like you went out partied last night, got really wasted and you're super hungover and now you're picking up the phone. That doesn't work. So don't do that. Also, don't do, if you can at all avoid this, don't do a phone screen and a crowded coffee shop where you have, you know, you're using your are pods or something like that and your Bluetooth headphones are cutting in and out and there's noise in the background and I can't hear what you're saying or the job manager can't hear what you're saying. And again, if this this is also true of the course...

...of a prospect. But don't do that. Give the impression to the hiring manager on the phone screen that you care and that you've got energy and that you're excited to be on that phone conversation. So what are we going to do when you've got any kind of phone conversation, but particularly when it's a job interview, you're going to answer hi, this is Sam Jacobs from the revenue collective. You know, first of all you're going to say that at a minimum and and hopefully you're going to say how are you today, etc. So the point is bring a little bit of energy and bring a little bit of preparation so that when you when they call you, you don't say below, but you say hi, this is Sam Jacobs, or obviously you would insert your own name. Don't use my name, but that is what we're trying to do and also try to find, obviously, a phone booth or, you know, a meaning in a conference, from a private room where it's quiet and you can convey that you've prepared, that you're ready, that it's quiet and that you're somebody that speaks well on the phone. So just remember when you answer the phone, say hi, this is say your... If you're in sales and this isn't a job interview, translate this to saying it's your name and what company you're calling from or what company represent. Hi, this is Sam Jacobs from the revenue collective. How are you? How can I help you today? Etcetera, etcetera. Just bring a little bit of energy and then, of course, try to do a little bit of research on who that person is that's calling you so that in that phone conversation you can reference who they are, their background, a little bit about the company. That's basic one hundred and one stuff. But it seems to me that basic one hundred two stuff is just answering the phone with a little bit of energy and a little bit with a little bit of presents. So just do that. Do that because it's professional and because you don't want to give the impression that you don't care. Even if you don't care, then don't take the call in the first place. But if you're sort of middling about it, at least give yourself the best possible opportunity by bringing some Oomph, by bringing some passion, by bringing some some zealousness to the phone conversation. Again, all we're really looking for is high, this is my name, and then if it's a if it's a cold call and or somebody's...

...calling you back, Reference Your Company. But if it's a job interview, high, this is my name, how are you today, etcetera, etc. Fairly straightforward, but we spent six minutes talking about it. This has been Friday fundamental, thanks to our sponsor outreach. We will talk to you next time.

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